6 REASONS WHY THESE SITES ARE THE BEST PLACES TO SHOP FOR FURNITURE ONLINE IN INDIA
Shopping online is steadily becoming the status quo for most people in today’s world whether it’s shopping for groceries or buying big ticket items that cost a lot of money.
But that wasn’t always the case, and there are still many people who value the touch ‘n’ feel advantage that brick ‘n’ mortar stores offer. This is especially true of buying furniture, where customers are particular about the quality of materials, the finish of the product and whether it will fit well in their homes.
That said, there is no debating that furniture sites have significantly improved the experience of buying furniture online. Shopping for furniture can be a time consuming and laborious task, that involves visiting numerous stores in order to zero in on the right piece of furniture at the best possible price.
Thankfully there are numerous sites in India that have made this whole experience a breeze. To help people, make the transition better from in-store shopping to purchasing furniture online, Indian furniture portals have spared no expense in offering shoppers a range of services and support to make them comfortable in their purchase. But are all furniture sites equal? To answer that question, we have taken into consideration six criteria that every furniture site should have while creating a list of the nine best online furniture sites to shop from, and they are as follows:
This may seem like a no-brainer, but it’s still a point worth mentioning. This list does not feature boutique furniture portals that only specialise in particular pieces or cater to specific rooms in your house. The sites mentioned here are one-stop destinations for all your furnishing requirements, spoiling you with a variety of options and diverse collections for even the most discerning shopper.
Ease of discovery
There are times we land on a furniture site with only a vague idea about what we want. That’s where ease of discovery significantly improves a customer’s shopping experience. This ability to help shoppers use filters to fine-tune their choices and then compare them across a number of parameters is paramount. The nine sites listed below do a great job of it.
Detailed product descriptions
A site’s real credibility comes from their ability to completely remove any guesswork on the part of the customer when it comes to them deciding whether the furniture they have chosen will be a good fit in their home and complement their décor. We have focused on sites that take this process a step further by giving shoppers information on a variety of areas like durability, dimensions of the product, materials used in the construction, warranty, instructions on cleaning and maintenance and much more.
Clear communication channels
Nothing irks a customer more than not being able to reach out to a brand when faced with a problem. The sites listed here provide their customers with at least two channels through which they can contact the website and share their issues with the hope of a quick resolution.
Clear and concise return policy
Most customers quote this as their number one reason for trusting a site when shopping online. They depend much on a retail site’s description of the product when making a purchase. If this doesn’t match up to their expectations, a fair and appealing return policy helps give shoppers a sense of security and gets them to trust the site again in the future. The return policy of the nine sites listed below is well outlined and unambiguous.
Exhaustive FAQ section
The Frequently Asked Questions (FAQ) section of a site plays an integral role in building trust with the customer. It addresses common questions, concerns and objections that people tend to have when shopping for furniture online. Most of the sites below have invested in a well thought through FAQ section which greatly benefits first-time shoppers.
Basis the above six criteria, here are the best places to shop for furniture online in India (In no particular order):
A relatively new entrant on the online furniture scene. Wooden Street offers its customers exclusive customisation options on furniture in the areas of style, wood & finish type.
Offering a broad range of furniture for every room in your house, Urban Ladder has also started offering it's customers sofa trials within their own home.
Similar to Urban Ladder, this site is known for its varied and diverse range of furniture. It sources all its furniture from large brands across India.
With two decades worth of manufacturing experience in the furniture world, In Living manufactures and sells solid wooden furniture and is also a significant exporter to major brands around the globe.
A local marketplace for furniture and interiors, this site also lists interior designers, architects, Vaastu experts and store owners. Besides furniture for your home, they also deal in modular kitchens and supply furniture for corporates and hotels.
Forzza’s specialty is furniture that is both durable and fashionable. With all their furniture sourced from abroad, Forzza sells elegant designer furniture at affordable prices. They also offer interior design consultations as part of their exclusive membership – Forzza First.
With handpicked products from across the globe, Furnspace offers a range of exquisite solid wood furniture and decor accessories from the master craftsman and artisans of Rajasthan.
Part of the Future Group, HomeTown brings an enjoyable and hassle-free homemaking experience to all its valuable customers with varying lifestyles and preferences.
Bent Chair is a start-up that conceptualises all its designs and manufactures themselves. They are a premium home décor and lifestyle brand that focuses on contemporary furniture with an artistic bent.